Enhance your customer experience with our cloud contact center
Empower your customer experience with ClearTouch’s cloud contact center solutions – seamless integration, analytics, scalability, and omnichannel capabilities. You can interact across channels with no contractual commitments and unparalleled support.
Request a Demo Learn MoreClearTouch Operator: Your Integrated Contact Center
Omnichannel Experience
Our omnichannel platform lets you address customer concerns irrespective of the channels. Ensuring your agent’s presence in both voice and text channels.
Overview
Workforce Engagement
Drive organizational performance through our holistic approach to workforce engagement, fostering collaboration, productivity, and employee satisfaction.
Overview
Voice Analytics Solution
Our voice analytics can help call centers assess customer satisfaction and agent performance while providing actionable insights to enhance service quality and operational efficiency.
Overview
List Management Services
Allow your call center to interact with its data in real-time. Enrich, parse, filter, and customize your data per your needs.
Overview
Intelligence and Reporting
Insights that act as a guideline for improving productivity and addressing customer needs proactively.
Overview
Integration and Automation
Leverage our pre-built integrations to connect in real-time and optimize workflows for better productivity and customer experience.
Learn More
We’ve got your CX covered!
Our Operator platform is designed to streamline your customer experience operations and improve agent productivity. Our platform helps you deliver seamless, personalized service across every touchpoint. It doesn’t matter whether you’re managing inbound queries, outbound campaigns, or complex customer journeys – our Operator features have got you covered.
Learn MoreComparing features, pricing, SLAs, and Long-term contracts can make choosing a service complicated. Simplify the process with ClearTouch.
Talk to an ExpertCompliance management for your industry
ClearTouch’s No Contract Promise:
At ClearTouch we believe in providing you the best ongoing service with our one-of-a-kind cloud-based call center software – no strings attached.
Discover more about our work
ClearTouch’s contact center platform has helped transform businesses across industries. Take a look at some of our customer experiences.
Business-As-Usual for a Healthcare Facility
Helped optimize their teleconsulting infrastructure using our VocalRx platform to schedule, confirm, and reconfirm appointments, while collecting feedback from patients.
View Case StudyMigrated 1000+ Agents Within 48 Hours for a Leading Bank
Migrated on-premise to our cloud contact center platform, allowing their work-at-home agents to address their customers’ sales, service, and support needs.
View Case StudyFaster Turnaround and Improved Customer Satisfaction
We helped Mattsen Kumar address all the challenges they faced with their existing dialers besides providing them with additional benefits such as a robust reporting & business intelligence tool.
View Case StudyThe ClearTouch Advantage
-
Been There, Done That!
20+ years in business, worldwide presence, billions of client interactions, diverse client base serving over 1500+ clients.
-
A Single Platform
We are an all-in-one platform that comes with a per-minute pricing; no contractual commitments or liability; monitoring and reporting across locations.
-
Integrations
Integrate with In-house CRMs, helpdesk software, and other best-in-class applications.
ClearTouch’s Top Picks
-
Transform Customer Support Into Sales
Are you looking for ways to turn customer support into a sale? The omnichannel way is the best way to do it. Read more to find out about it.
-
Improving Patient Experience Through Technology
The right technology can make a big difference in improving the patient experience. Here are some tips to help you make the best decision for your needs.
See why our users give ClearTouch great ratings
-
Christhuraj A.
“Overall experience with ClearTouch is great, timely support since we run a Contact Center for a Health Care Industry, ease of integration with CRM/New systems. Customized reports, so efficient cloud partner…”
-
Santosh P.
“Compared to previous calling app, I feel ClearTouch is better than those with budget friendly. It helped both agent and administrate increase the work performance and easy agent analysis report…”
-
Rajesh R.
“Easy configuration, there is no server maintenance cost effective and low maintenance cost…”
-
Hari K.
“This product is very easy to use and understandable in every aspect. It’s simple to learn and implement as it go with our business need from first day onwards. All daily calling process happens through this in various parts of the country…”
-
Mohammed M.
“Its been 2+ yrs we have been using ClearTouch, a simplified way of Dialer solutions. Bulk campaign and IVR’s are easy to trigger…”
-
Selva Ganesh C.
“24/7 customer support with multilingual capabilities, it is the only one platform with no long term contract, seamless integration with CRM and other systems. Reporting and analysis is best when compared to other. Ease of use is very high…”
-
Srinivas P.
“ClearTouch has product which helped us in improving our performance especially the IVR solution and also speed of implementation is appreciable…”
-
Hema L.
“Omnichannel communication: The platform allows businesses to communicate with their customers through multiple channels such as voice, email, chat, and social media. Advanced call routing: The platform uses intelligent call…”